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Cats Flask Thermos

20 reviews
100% of buyers enjoyed this product! 91 orders
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This cool Cats Flask Thermos keeps beverages hot or cold for 6-12 hours!

  • Vacuum flask;

  • Stainless steel;

  • Eco-friendly;

  • Size small 11.5 x 7.5 cm/4.5″ x 2.9″

  • Size big 15.5 x 7.5 cm/6.1″ x 2.9″.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kitten Rules (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kittenrules.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(19)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
14 Jul 2018 10:07

wonderful item very well made

verifed buyer
6 Jul 2018 02:02

loved it

verifed buyer
27 Jun 2018 06:51

totally fine

verifed buyer
19 Jun 2018 00:20

top quality, no drawbacks

verifed buyer
10 Jun 2018 03:57

It's safe to say it's the cheapest online. The seller is my hero!

verifed buyer
1 Jun 2018 17:42

Given that such an inexpensive is quite a rarity, here's my endless gratitude to the seller.

verifed buyer
24 May 2018 06:24

I strongly believe that the best online is available in this very shop. I seriously tried looking it up elsewhere, but failed

verifed buyer
15 May 2018 18:18

I was extremely glad to find online for such a reasonaby price and from such a reputable seller

verifed buyer
6 May 2018 23:56

i guess it's the cheapest price for i've ever seen. good job!

verifed buyer
28 Apr 2018 17:49

Everything is alright. Thank you

verifed buyer
20 Apr 2018 03:44

perfect!

verifed buyer
11 Apr 2018 12:45

I've purchased on sale and the quality is amazing

verifed buyer
3 Apr 2018 00:41

The best part is free shipping :) Huge thanks to the seller!

verifed buyer
25 Mar 2018 15:02

probably the cheapest online. glad i found the store!

verifed buyer
17 Mar 2018 02:19

The offer is one of the best. savings for didn't go up in smoke, thankfully.

verifed buyer
8 Mar 2018 12:42

When such a cheap is available online, it's logical to buy it instantly. That's what I did :-)

verifed buyer
28 Feb 2018 02:31

nicely made!

verifed buyer
19 Feb 2018 07:01

i really liked it, it's better than i hoped

verifed buyer
10 Feb 2018 18:21

I've chosen to buy online and got my money's worth

verifed buyer
4 Feb 2018 01:48

Очень нравится термос! Держит тепло хорошо, не протекает, удобно носить с собой.

verifed buyer
2 Feb 2018 09:11

It's adorable even when it's not for sale :-) anyway, it's definitely worth the money i paid

verifed buyer
29 Jan 2018 11:49

Keeps drinks warm about 5 hours. Super!

verifed buyer
24 Jan 2018 15:29

i was looking where to find online, so now i'm really grateful to the seller

verifed buyer
20 Jan 2018 03:50

Well packaged & fast shipment! The flask looks good and has no scratches, but I didn’t try how it keeps the temperature.

verifed buyer
18 Jan 2018 12:06

Order sent by store quite quick. In two weeks I already got my order

verifed buyer
16 Jan 2018 05:16

carefully packaged, looks fine

verifed buyer
7 Jan 2018 16:58

really impressed with the quality

verifed buyer
6 Jan 2018 06:45

Its very compact, keeps drink hot for a long time. Very good quality and design. Superb store thanks a lot. :)

verifed buyer
29 Dec 2017 23:24

Thermo cup is awesome, now all my friends are jealous!

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