We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love them Thank You store! 5 Stars and arrived Quickly to :) I've attached some photos! Now everyone can see how cute they really are
Good socks, delivery 2 weeks, for baby 4 years a little big, quality is very good.
Thanks to the store, the socks are very cool and delivered everything quickly, recommend
Good socks.
Is nice figment even did not expect it to be WHITE below. creo not make it fit FOOT great. thank you to the store.
It is as described. There was gift with the product.
love these. they are so cute!
Fainios. Tik synthetics.
More beautiful than the picture is very beautiful color i recommend
great product, top service!
very very good!
the best part is free shipping, definitely. though the product itself is nice af as well
As I can judge from my own experience, the best online are sold in this very store. Great!
with a discount was a really lovely purchase. i am sure i will order again next month
finally found what i've been looking for
thanks to the store, I don't have to be doubtful where to buy online anymore
good stuff, really happy with it
just what i was needing. glad i stumbled upon
Once again I'm very pleased with my order ^_^ Thank You so Much 5 Stars for Quick delivery and being in great condition. I love these little pusheen socks XD
looking forward to ordering from here again. loved the quality
Beautiful SOCKS, the store left a gift, they are thin But nice, i really liked the DESIGN of the kittens. Good seller, the Shipping was free and it took a month to arrive. ☺