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Simon’s Cat Mug

18 reviews
100% of buyers enjoyed this product! 690 orders
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Add to you collection an elegant 11 oz porcelain coffee mug featuring Simon’s Cat.

  • Hand grip;

  • Ceramics material;

  • Made with professional equipment;

  • Can be used for both hot & cold beverages;

  • Microwave and dishwasher (top rack) safe.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kitten Rules (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kittenrules.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

18 reviews
100% of buyers enjoyed this product!
5 stars
(16)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
14 Jul 2018 09:43

I was extremely glad to find online for such a reasonaby price and from such a reputable seller

verifed buyer
29 Jun 2018 00:57

Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)

verifed buyer
13 Jun 2018 03:14

Where to find online? Nowhere else!

verifed buyer
28 May 2018 18:14

it's safe to say exceeded my expectations

verifed buyer
12 May 2018 22:49

It's adorable even when it's not for sale :-) anyway, it's definitely worth the money i paid

verifed buyer
1 May 2018 04:25

Fast shipping, good quality - perfect mug!

verifed buyer
1 May 2018 04:24

I'm in love with this mug! Colors look so nice

verifed buyer
27 Apr 2018 08:22

best online is being sold here i guess. waiting for my parcel to come, gotta check it myself

verifed buyer
24 Apr 2018 04:29

I thought the print would be bleaker, but it's just as in the picture. Nice job !

verifed buyer
11 Apr 2018 16:21

Fantastic!

verifed buyer
10 Apr 2018 04:24

my favorite cup now :)

verifed buyer
27 Mar 2018 05:50

no reasons to be disappointed. is awesome!

verifed buyer
11 Mar 2018 14:54

gorgeous!

verifed buyer
24 Feb 2018 05:10

I was lucky to buy the discounted . Happy with the price, the quality is also fine

verifed buyer
8 Feb 2018 10:40

bought this low priced 2 weeks ago. the order is already here, huge thanks to the seller!

verifed buyer
23 Jan 2018 17:15

Most likely the cheapest price for is awailable in the store. Just as wanted!

verifed buyer
8 Jan 2018 07:23

Best online! The store is awesome

verifed buyer
23 Dec 2017 10:59

New has an astonishing quality. I've checked ot alread :-)

verifed buyer
7 Dec 2017 22:47

With regard to the price, my purchase was a real bargain. Thanks!

verifed buyer
5 Dec 2017 09:27

super cute cup for coffee or cacao. Or whatever you want!

verifed buyer
22 Nov 2017 10:20

This inexpensive turned out a really great solution for me

verifed buyer
19 Nov 2017 09:31

Very nice cup with Simon's cat. would be perfect as a gift!

verifed buyer
6 Nov 2017 17:07

Thankfully, this store offers on sale

verifed buyer
22 Oct 2017 09:28

My order arrived in safe package. I was scared that it could come broken. But you can trust to this store!

verifed buyer
22 Oct 2017 04:51

Happy with the purchase. Thanks to the seller, it's a true bargain!

verifed buyer
6 Oct 2017 10:48

discount for is a great thing. i'm going to order it again as i was extremely satisfied with the purchase the last time

verifed buyer
21 Sep 2017 02:10

Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable

verifed buyer
5 Sep 2017 04:17

a very interesting mug, i like it

verifed buyer
5 Sep 2017 04:17

high-quality print

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