We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For my budget is a great buy. thanks to the seller!
no doubts, a great one
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
The seller offers the best value for money, thanks!
i'm satisfied with the purchase
packed carefully. loved it
Matches the description in full. Gonna order another one soon
probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores
It's awesome I could get online from this store. Was looking for it for a long time!
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
New available in such a convenient webstore is a true catch!
You can make a true bargain in this webstore
awesome for its price bracket
never thought i will ever buy online. but here i am, satisfied and pleased. thanks for awesome experience!
exceptionally great!
You won't be disappointed with the purchaseas it offers a truly awesome value for money
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
thanks to the store, I don't have to be doubtful where to buy online anymore
This store offers lovely items for sale. Adorable stuff!
lovely! just what i've been looking for
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
is of a striking quality
superrrrrr like my beanie, after waiting 35 days thank you store, very recommend
everything is great! Thank you!!!
very warm and beautiful hat, for the girl and for the woman, it stretches well, the ears are soft and pleasant . To Canada for 15 days.
Is great, great quality, the material is soft. I'm very satisfied!! Recommend ;)
really happy with the purchase
That's exactly what I wanted!!!
Here it is, and it's cool!!
I acquired the purchase in 7 days and I couldn't be more satisfied! It turned to be absolutely sound. I had never met something like this earlier. I'm so happy I spotted it though, because it is wonderful! Now this is apparently my number one product and greatest positive shock that I have had from buying in webstores. If I could valuate this product greater than 5 stars, I would. I'm firm I'll continue to like it.
it's very comfy and warm!
I love these fluffy ears!!!
I bought it for my daughter!! She likes it a lot (:
fast delivery, product just as described
Best webstore ever! happy with my purchase
It's awesome! Thank you!!
Best online is a generous offer. the webstore is lovely!
my daughter love the hat she bought one for a friend now they think they twins thank you so much for selling me hat and thank you for shipping is so fast